FAQs
General FAQs
We have a very high rate of package delivery success, but on the off chance that your product is delayed, damaged, or lost in transit, we will gladly reship your order at no additional cost to you.
No, we never share your personal information with a third party. We only use it to provide you with the services you’ve requested to provide you with a better user experience, And also to improve our website and services.
You’ll need to give us some identifying information before we can set up an account for you, including your name, address, email address, and phone number.
We accept various modes of payment to provide you with flexibility and convenience. We accept all major credit and debit cards, Bank Wire Transfers, as well as PayPal.
Refund FAQs
It is very rare that the package is not delivered to our customers, In the rare instance in which a package is delayed, damaged, or lost conditions permitting, we’ll reship your order at no extra costs.
We take your satisfaction seriously. If you are unhappy with any product you have ordered from us, we will immediately reship the item at no cost to you. When contacting our customer service department for assistance, please be prepared to describe the issue in detail so that we can address it effectively and efficiently.
Delivery times in a COVID-19 restricted region are dependent on the carrier and the delivery method. Due to airship regulations, we are unable to provide accurate delivery timelines for delivery to COVID-19-restricted countries. If you need your package delivered sooner than this timeframe, please contact us .
For a full refund, you must have a valid reason for canceling your order. You can cancel the order if: -Your product has not been shipped yet and you have not received any updates on shipping times product has been misshapen or in some other way damaged during transit-You haven’t gotten what was advertised but still wish to return it
To ensure the best possible experience for all of our customers, we request that you check your order carefully before confirming it. If you’ve accidentally ordered a product that does not match what you intended to purchase, Please contact our customer service team who will be happy to address any concerns or questions.
Privacy FAQs
We do use cookies to improve your experience on our website. In particular, we use them to store your preferences so that you don’t have to re-enter them every time you visit a page. We also use them to manage our advertising and analyze traffic so that we can improve the usefulness of our website for our visitors.
If you would like to unsubscribe from our mailing list, please click on the unsubscribe link at the bottom of any of our emails. If you have any further questions or concerns, please contact
We love that you’re interested in our product, and we’re glad to hear that you’re considering it. But here’s the thing: our product is intended for adults only. We don’t want kids using it, and we want to make sure that they don’t get their hands on it. So if you’re under 18 years old, you can’t use our product without a parent or legal guardian present.
If you create an account on our website, we ask for information such as your name and email address. In the future, if you choose to order any product from us; we will collect additional personal information about Billing and shipping addresses We need this in order to process your orders, but will never share it with anyone else for marketing purposes.